Hi Deb,
Let's try a couple of things to get that working for you again:
1. Startup your system in SAFE MODE by pressing F8 repeatedly
while your system is booting up after you've shut down your system
2. Log in with an account you've created as a "Computer Administrator"
account that you'll use to play the game, but don't use a Limited account.
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
MS Support at:
http://support.microsoft.com/default...d=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
__________________________________________________ _______
"DEb" <DEb@discussions.microsoft.com> wrote in message news:C2B79031-5F03-40A0-BD83-CC9D590344A5@microsoft.com...
| It accepts the product key, and then doesn't go any further. Just gives me
| like a case number in case microsoft asks.
|
| "Jimmy S." wrote:
|
| > Hi Deb,
| >
| > "DEb" <DEb@discussions.microsoft.com> wrote in message news:6A348153-1DE4-4B45-B6CA-C11955C4A632@microsoft.com...
| > |I can't re-install AOM, I have the product key, and after I put that in, ti
| > | states it cannot continue and gives me a reference number. Help
| >
| > Does it accept the product key, or does it reject the key and give you the error?
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S.
http://mvp.support.microsoft.com
| >
| > Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
| > MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > __________________________________________________ _______
| >
| >
| >
AOM cannot re-install
